- How many days takes you to deliver?
After your order we proceed the same day or day after to shipment. Due to Covid-19 transport companies have a large workload and we both try our best. Estimated 10-28 days. (consult Delivery & Shipping page)
We use various couriers depending on the destination and, as a result, shipping times may vary. You will receive an email once your order has shipped with your tracking number for each order, along with a tracking link.
* If you are shipping to a hotel, please refer to the notice upon checkout for current processing times before placing your order. We take no responsibility if you are not there to receive it.
From where do you deliver the goods ?
We ship our orders from worldwide warehouses: Greece, Poland, France and Hong Kong. Depends on availability stock of the product.
Please note: If you purchased more than one item, please note that most of the times we ship your order separetely to secure faster shipping times and no custom fees for you.
- My tracking number says "NO INFORMATION AVAILABLE AT THE MOMENT". What this means?
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.website to track your package and all the details that you need.
We do not accept online payments from digital banking apps such as Revolut, Monzo, etc.
- What if something is damaged?
- Do your decanters include alcohol?
No, we sell decanters without any liquid inside.
- What alcohol goes in a decanter?